Terms and Conditions

Understand Your Rights and Responsibilities

1. Agreement to Terms

By accessing or using AgentX services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our services.

2. Service Description

AgentX provides AI-powered conversation agents for voice calls ("Service"). The Service enables automated phone conversations for business purposes including but not limited to customer support, sales, HR, and operations functions.

3. Account Registration

To use AgentX, you must create an account providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Credits and Payment

Credit System:

AgentX operates on a credit-based system. Credits are consumed during the use of our services according to published rates.

Purchases:

Credits can be purchased through one-time recharges or recurring subscriptions.

Payment Processing:

All payments are processed securely through our authorized payment processors. By providing payment information, you represent that you are authorized to use the payment method.

Taxes:

Applicable taxes may be added to your purchases as required by law.

Price Changes:

AgentX reserves the right to modify credit pricing with notice to users.

5. Acceptable Use

You agree not to use AgentX for any unlawful purpose or in violation of any applicable laws.

Prohibited uses include but are not limited to:
  • Harassment or intimidation

  • Fraudulent activities

  • Impersonation of individuals without consent

  • Transmission of malware or harmful code

  • Collection of information without proper disclosure

  • Violations of Do-Not-Call regulations

  • Automated telemarketing without proper compliance

6. Content and Data

You retain ownership of your content uploaded to AgentX.

You grant AgentX a license to use, store, and process your content solely to provide and improve our services.

You are solely responsible for the accuracy and legality of all content processed through AgentX.

7. Intellectual Property

AgentX and its underlying technology are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software.

8. Limitation of Liability

AgentX provides its services "as is" without warranties of any kind, express or implied.

AgentX shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

Total liability for any claims related to these terms shall not exceed the amount you paid for the service in the past 12 months.

9. Termination

AgentX may terminate or suspend your account immediately for violations of these terms.

You may terminate your account at any time by discontinuing use of the service and following the account closure process.

Upon termination, your right to use the service will immediately cease.

10. Changes to Terms

AgentX reserves the right to modify these terms at any time.

Continued use of the service after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms shall be governed by the laws of [Jurisdiction], without regard to its conflict of law principles.

12. Contact Information

For questions about these Terms, please contact us at hello@pragetx.com